Legal notice

LEGAL NOTICE

Last updated: 11 September 2026

This Legal Notice provides information regarding the ownership, operation and use of Truvington.store.

By accessing and using this Website, you acknowledge the information and conditions set out below.

1. WEBSITE OPERATOR

Trading Name: Truvington
Website: Truvington.store
Email: support@Truvington.store

If Truvington is operated by a registered company, the following details should also be provided where applicable:

2. CONTACT INFORMATION

For general enquiries, orders, returns, refunds, complaints or questions regarding this Website, please contact:

Email: support@Truvington.store

Website: Truvington.store

Customer-service enquiries should include relevant order information where applicable so that we can assist you efficiently.

3. PURPOSE OF THIS WEBSITE

Truvington.store is an e-commerce Website through which customers may browse and purchase products offered by Truvington.

Information displayed on the Website is intended to provide customers with clear information regarding:

  • our products;

  • prices;

  • payment methods;

  • delivery arrangements;

  • returns;

  • refunds;

  • promotions; and

  • customer-service procedures.

Nothing on this Website is intended to remove or restrict any statutory consumer rights.

4. WEBSITE INFORMATION

We take reasonable care to ensure that information displayed on Truvington.store is accurate and up to date.

However, occasional errors or omissions may occur.

Product information may be updated where necessary, including:

  • descriptions;

  • specifications;

  • availability;

  • photographs;

  • measurements; and

  • prices.

Where an error relates to an order already placed, we will deal with the matter in accordance with applicable UK consumer law and our Terms of Service.

5. PRODUCT IMAGES AND COLOURS

We make reasonable efforts to display products accurately.

However, the appearance and colour of products may vary slightly due to factors including:

  • screen settings;

  • device displays;

  • lighting;

  • photography; and

  • normal manufacturing variations.

Such variations do not affect your statutory rights where a product is faulty, materially misdescribed or otherwise fails to comply with applicable consumer law.

6. PRICING

Prices displayed on our Website will be presented clearly.

Where legally required, prices shown to consumers will include applicable taxes.

Any applicable delivery charges or other mandatory charges will be disclosed before an order is completed.

We aim to ensure that all pricing information is accurate and transparent.

Where an obvious pricing error occurs, the matter will be handled in accordance with our Terms of Service and applicable law.

7. INTELLECTUAL PROPERTY

Unless otherwise stated, the content available on Truvington.store is owned by, licensed to or lawfully used by Truvington.

Protected content may include:

  • the Truvington name;

  • logos;

  • trademarks;

  • Website design;

  • photographs;

  • product images;

  • graphics;

  • text;

  • product descriptions;

  • videos;

  • page layouts; and

  • other original content.

You may view and use the Website for personal and lawful purposes.

You must not reproduce, copy, distribute, publish, modify, sell or commercially exploit protected Website content without the appropriate permission, except where permitted by law.

8. TRADEMARKS

The name Truvington, associated branding, logos and other distinctive brand elements may be protected by applicable intellectual-property law.

Use of these marks without permission is prohibited where such use would infringe our rights or the rights of the relevant owner.

References to third-party brands, trademarks or products remain the property of their respective owners.

9. THIRD-PARTY CONTENT AND LINKS

The Website may contain links to websites or services operated by third parties.

Such links may be provided for convenience or to facilitate services such as:

  • payments;

  • shipping;

  • social media;

  • tracking; and

  • other online services.

We do not control independent third-party websites and are not responsible for their content, availability or independent privacy practices merely because we provide a link to them.

Customers should review the relevant terms and privacy policies of third-party services where appropriate.

10. WEBSITE AVAILABILITY

We aim to keep Truvington.store accessible and secure.

However, uninterrupted access cannot always be guaranteed.

The Website may occasionally be unavailable due to:

  • scheduled maintenance;

  • technical problems;

  • security updates;

  • hosting disruptions;

  • system upgrades; or

  • events outside our reasonable control.

Where possible, we will seek to minimise disruption.

Nothing in this section limits rights relating to orders already placed.

11. SECURITY

We take reasonable measures to protect the Website and our systems.

You must not knowingly:

  • introduce viruses or malicious software;

  • attempt unauthorised access;

  • interfere with Website infrastructure;

  • bypass security measures;

  • carry out denial-of-service attacks; or

  • use the Website for fraudulent or unlawful purposes.

Suspected unlawful activity may be reported to relevant authorities where appropriate.

12. LIMITATION OF LIABILITY

Nothing in this Legal Notice excludes or limits liability where doing so would be unlawful.

In particular, we do not exclude liability for:

  • fraud or fraudulent misrepresentation;

  • death or personal injury caused by negligence where liability cannot legally be excluded;

  • breach of mandatory statutory consumer rights;

  • defective products where liability cannot legally be excluded; or

  • any other liability that cannot lawfully be restricted.

Your statutory rights remain unaffected.

13. CONSUMER RIGHTS

Customers purchasing from Truvington may have statutory rights under applicable UK consumer legislation.

Depending on the circumstances, relevant legislation may include:

  • the Consumer Rights Act 2015;

  • the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013;

  • the Digital Markets, Competition and Consumers Act 2024; and

  • other legislation applicable to online retail.

Nothing in this Legal Notice is intended to reduce, waive or exclude mandatory consumer rights.

14. RETURNS AND REFUNDS

Information concerning cancellations, returns and refunds is provided in our Return & Refund Policy.

Where goods are faulty, damaged, not as described or otherwise fail to meet applicable legal standards, customers retain their statutory remedies regardless of any voluntary returns policy.

15. DELIVERY

Information concerning delivery options, estimated delivery periods and applicable charges is available in our Shipping Policy.

Current delivery options may include:

Standard Delivery: Free
Estimated delivery time: 5–12 business days

Express Delivery: Paid
Estimated delivery time: 5–8 business days

Any applicable Express Delivery charge will be shown before the customer completes the order.

16. PRIVACY AND PERSONAL DATA

Personal information collected through Truvington.store will be processed in accordance with our Privacy Policy and applicable UK data protection legislation.

Our Privacy Policy explains:

  • what information we collect;

  • why we collect it;

  • how it is used;

  • the legal basis for processing;

  • who it may be shared with;

  • how long it may be retained; and

  • the rights available to individuals.

17. COOKIES

Truvington.store may use cookies and similar technologies to operate and improve the Website.

Where required, customers will be provided with information about the cookies used and appropriate choices or consent mechanisms.

Further information should be available in our Cookie Policy or privacy settings.

18. COMMERCIAL COMMUNICATIONS

Marketing communications sent by Truvington will be handled in accordance with applicable UK privacy and electronic-marketing requirements.

Where consent is required, customers will be given an appropriate opportunity to provide or withdraw that consent.

Transactional messages relating to orders, payments, deliveries, returns or refunds are separate from promotional marketing communications.

19. CUSTOMER REVIEWS

Where customer reviews are displayed, Truvington aims to ensure that they are presented fairly and transparently.

We will not knowingly represent fabricated reviews as genuine customer experiences.

Reviews may be moderated where they contain:

  • unlawful content;

  • spam;

  • abusive material;

  • personal information;

  • unrelated content; or

  • fraudulent material.

20. CHANGES TO THIS LEGAL NOTICE

We may update this Legal Notice from time to time to reflect:

  • changes in law;

  • regulatory requirements;

  • changes to our Website;

  • changes to our business operations; or

  • changes to our services.

The latest version will be published on Truvington.store with an updated revision date.

21. GOVERNING LAW

This Legal Notice and use of the Website are subject to applicable UK law.

Nothing in this section prevents consumers from exercising any mandatory rights they have under the laws applicable to them.

22. RELATED POLICIES

Customers should also review the following documents available on Truvington.store:

  • Terms of Service

  • Return & Refund Policy

  • Shipping Policy

  • Privacy Policy

  • Cookie Policy, where applicable

  • Contact Information

These documents provide additional information regarding your rights and the operation of our Website.

23. CONTACT US

For questions regarding this Legal Notice, please contact:

Truvington

Website: Truvington.store
Email: support@Truvington.store

© 2026 Truvington. All rights reserved.